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PRO AUDIO STAR
BROOKLYN, NY USA 11237
Call Us Toll Free 888-890-6222
Phone Support / Warehouse Hours Mon to Fri 9am - 6pm EST
View all ProX Products visit: http://www.proaudiostar.com/www-proaudiostar-com-prox-html.html
You can also use the Live Chat down in the lower right of your browser window. Just click where it says "Hook-Up Deals" to begin the conversation.
We are passionate about music. We are staffed with local musicians who care about the gear as much as you do. Our crew lives and breathes music. We are located in the heart of the Brooklyn music scene since 2006. Proaudiostar is New York City's go to spot and its largest independent dealer. Yet we still know customers by their first name and that’s why they keep coming back. If you haven’t shopped with us give it a try and you will see why.
Download our app and chat with us anytime. Enter our daily giveaways for a chance to win free gear or just stay tuned to see the latest deals.
Thank you for checking us out. We hope to hear from you soon.
ProAudioStar ships the majority of orders from Reno, NV and Winchester, VA.
This allows us to maintain quick ship times to our customers.
We provide free shipping on most items via FEDEX and USPS to the contiguous 48 United States, on most items. Items valued at over $250 will require a signature for delivery.
Shipping fees to ALL OTHER LOCATIONS will be calculated individually and added to customer invoices. Local duties, taxes and charges are not included in the sale price or ship charges. ProAudioStar is not responsible for any taxes outside of NY and or the USA. In the event that the customer refuses a shipment, all shipping costs to and from the country or State in which the item was shipped to are not refunded. Please note, in some cases return shipping can cost as much as double the original ship cost.
We operate a 30-day return period. Items must be returned with all original packaging as well as all included items, also ProAudioStar must be notified of all shipping damage within 24 hours of delivery. Items that are not returned in original, resalable condition are subject to a 15% restocking fee. We charge a 15% restocking fee on returned items only if the item is clearly used and or the packaging is tarnished. A 10% re-stock is more likely if the unit comes back in mint condition. The ship cost we paid UPS to ship your item will be deducted as well. In some cases restock fees and ship costs can be applied as a store credit.
We will exchange a defective unit for the same unit within the 30-day period. After that period, you will have to work directly with the manufacturer for warranty service.
We CarryProX Cases
Facades & Workstations
Xstatic Pro Lighting